| Service Fee | Based on the amount (tax included) displayed on each vehicle/facility detail page and reservation confirmation screen. |
|---|
| Other Required Fees | - ・Optional fees and insurance coverage fees (if selected)
- ・Extension fees, Non-Operation Charges (NOC), and other post-rental fees
|
|---|
| Payment Method | Credit card |
|---|
| Payment Timing | Upon confirmation of your reservation, you will be required to make either a partial deposit or full payment by credit card. If a partial deposit is selected, the balance must be paid online by credit card before the rental start date. |
|---|
| Service Provision | The vehicle will be handed over at the designated store or location on the reservation date and time specified by the customer. |
|---|
| Cancellation | After your reservation is confirmed, the following cancellation fees apply for customer-initiated cancellations:
- From confirmation to 30 days before departure: 30% of total payment
- 29 to 15 days before: 50% of total payment
- 14 to 3 days before: 80% of total payment
- Day before / day of / no-show: 100% of total payment
* Cancellations due to unavoidable circumstances such as severe weather follow the rental agreement. |
|---|
